Levels of listening

How do you usually listen? Listening is a thing you do all the time. But have you thought much about the way that you listen? Otto Scharmer’s work in Theory U gives us 4 different levels of listening. Each level has it’s place. Practice listening at each...
Tension as a creative necessity

Tension as a creative necessity

Scenarios of potential futures are most interesting when they move beyond the utopia / dystopia binary, and describe futures that don’t feel good or bad. Instead, they feel… interesting. Rather than paint a picture of a future we want or do not want, they...

How to sit with uncertainty

As a futurist, I talk a lot with people about how to notice and respond to uncertainties. It’s kind of my thing. We usually unpack uncertainty as a hypothetical possibility in a workshop setting. We step back, consider the situation from multiple angles, and...

Bringing play into serious work

Play is a powerful and underutilised tool in our change and strategy toolkit. When we play, we have permission to be a bit ridiculous, to engage with weird and novel ideas, and to try on other perspectives. When it comes to serious work, our decision-making is often...